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If you have a website, it’s essential you understand how visitors get there and what they do once they’re on it. Google Analytics is a powerful tool in understanding your customer’s interaction with your online presence. Instructor Pam Sullivan will teach you to create a Google Analytics account, sync it with your website, and interpret the resulting data. Once you understand your customer’s behavior, you can refine your message and web map, leading to more meaningful communication and higher sales.

Pam Sullivan brings more than 40 years of business management, fundraising, and strategic marketing experience serving as the founder, president, and creative director of Sullivan Creative (headquartered in Concord, NH). Sullivan Creative has been in business for 33 years and has received numerous awards for creative communication and design excellence, including the prestigious Direct Marketing Association’s ECHO Award. Sullivan has managed and marketed numerous art/craft exhibits, tourist events, and conferences. She has also worked with nonprofits in securing grants and sponsorships, and in 2017 acted as the contract Executive Director for Las Artistas, a nonprofit arts organization in El Paso, TX. She has also served as the lead consultant for the NH Grand program. As the new Executive Director of WREN, Sullivan is responsible for the overall management of WREN including budgeting, marketing, programming, strategic partnerships and grant compliance.

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