This session will help you to develop and implement the people, processes, systems and plans that need to be put into place to support the successful launch of your business or product. By the end of this session, you will be able to:
- Identify the legal requirements involved in launching your business.
- Map your customers’ journey.
- Identify and document your production processes and systems.
- Develop policies and procedures for recruiting, hiring, and managing employees.
- Identify the accounting procedures you need to put into place to operate your business.
- Identify Key Performance Indicators (KPIs) for monitoring and evaluating your business.
*Schedule a 1:1 technical assistance session with Mary! CDBG grant recipients may access these services free of charge. Please contact firstname.lastname@example.org for additional information.
Mary Secor has over twenty years of experience developing and delivering education programs and workshops for academic, nonprofit and for-profit organizations. In her role as Vice President, Curriculum at the Crisis Prevention Institute (CPI), she led the development and implementation of CPI’s Program and Product Development Process and contributed to the design, development, testing, marketing, launch and evaluation of new training programs and products. As Program Coordinator for Outreach at the National Collegiate Inventors and Innovators Alliance (NCIIA), Ms. Secor was responsible for working with member institutions in planning, organizing, promoting and delivering over thirty entrepreneurship workshops and events each year including idea pitch competitions, business plan competitions and entrepreneurship conferences and workshops. She also served as an educational consultant and provided curriculum development expertise to colleges and universities working on developing and strengthening their undergraduate entrepreneurship programs. She has presented her work at regional and national conferences and has facilitated strategic planning workshops and co-authored articles on models and curricular approaches for developing and delivering collegiate entrepreneurship programs. Ms. Secor moved to New Hampshire in 2018 and lives with her husband Dr. Douglas Arion in Bethlehem, NH.